
225+
Satisfactions Rate

Quality
Our aim is to deliver the highest possible quality and consistency of minerals to our customers. That’s why we’ve made quality part of everything we do, and how we remain an industry benchmark for quality, both in terms of processes and products.


Our quality commitment is based on customer centricity and customer satisfaction:
- Conformity to specifications: Ensuring that products or services consistently meet or exceed the standards and specifications agreed upon with the customer.
- Reliability and consistency: Guaranteeing that products or services maintain a constant level of quality over time, minimizing variations and defects.
- Reliability and consistency: Guaranteeing that products or services maintain a constant level of quality over time, minimizing variations and defects.
- Continuous improvement: Actively engaging in innovation and process optimization to anticipate and meet evolving customer needs.
Depending on markets served, the type of implemented quality certifications from our sites can be different: ISO 9001, FAMI Qs, FEMAS, FSCC 22000 or even IATF 16949.
For markets relating to Filtration and Life Sciences, our plants are applying HACCP methodology and quality good manufacturing practices expected by each market.
In addition to this, the highly experienced TalcAsia Technology Center (ITC) laboratories are supporting our plant laboratories in order to assure the reliability of our quality tests on site.
For instance, our Par Moor center (UK) is ISO 17025 accredited.
In the same spirit of continuous improvement, some of the sites have implemented integrated management systems, in line with our high-level Environment, Safety and Energy internal protocols and our Corporate Social Responsibility policy.
Our commitment to quality
Our teams continue to renew and develop our quality management system to ensure that we are among the benchmarks in the industry. Quality, encompassing excellence, reliability, and satisfaction,

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